A successful medical practice requires a team of professionals to fulfill various responsibilities. These responsibilities can be divided into front office and back office positions. After taking medical assisting courses, you may choose to specialize in one or the other. Or, if you prefer to carry out a wide range of responsibilities, you might choose to look for a job that combines both aspects. Either way, after graduating from a medical assisting school, you’ll be well prepared to do both.
Responsibilities of the Front Office
Sometimes, a medical assistant who primarily works the front of the office is referred to as a medical administrative assistant. This is the person responsible for greeting each patient and taking their insurance information. A medical administrative assistant also handles the patient’s records, arranges for billing, and answers general questions. Additionally, the front office worker handles the phone and schedules appointments.
Skills Necessary for the Front Office
As the “face” of the medical practice, it’s essential for medical administrative assistants to have excellent interpersonal skills. A solid medical assisting school will offer courses on communication skills. Medical administrative assistants must also possess strong computer skills and knowledge of medical transcription and coding.
Responsibilities of the Back Office
A medical assistant who specializes in back office duties is sometimes called a clinical medical assistant. This is the person who takes the patient’s vital signs and asks questions about his or her medical history. The clinical medical assistant may also draw blood, administer medications, and sterilize medical equipment. After each appointment, the assistant prepares the exam room for the next patient.
Skills Necessary for the Back Office
To help put patients at ease, it’s critical for clinical medical assistants to display empathy and have good communication skills. Courses in medical assisting also teach how to work directly with physicians and nurses to ensure exceptional patient care.
At the New York Career Institute, you’ll graduate with all the knowledge and skills necessary to succeed in these high demand occupations. After graduating from our medical office specialist program, you’ll be well-equipped to succeed as a medical assistant, medical transcriptionist, or medical office manager. Please give us a call today at (646) 461-6672 and ask us about our other programs, including our paralegal courses and court reporting school.